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Auto Repair in Santee, CA | The Dyno Shop

(619) 562-3933

Is It Covered Under Factory Warranty?

10/11/2011

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Is my car problem covered under the factory warranty? This is a very common question that we receive here at The Dyno Shop. In most cases this is a question that we can only shed some light on because ultimately this is a question that the dealership has to answer.
For example, let’s say the Crankshaft Position Sensor has failed on your vehicle causing it not to start. Parts and labor, including towing would be covered under the base factory warranty. But what if external damage is what caused the part to fail?
External damage is considered an accident and not covered under the base warranty. It is up to the dealership to determine what has caused the part to fail and whether it will be covered under warranty.
The base warranty on most vehicles today to 5 years and 50,000 miles. In order for the manufacturer to honor the warranty the failure must occur within the time and miles of the promised warranty. Often this is not cut and dry because manufacturers provide several levels of warranty coverage. The two most popular are the bumper-to-bumper warranty and the power train warranty. Power train warranties usually last longer but cover less items whereas bumper-to-bumper coverage will last for shorter periods of time but cover more items.
If you have questions on whether or not an issue with your vehicle is covered under the factory warranty give us a call, we can help 619-562-3933!!! Have a great week!
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The Dyno Shop
10042 Prospect Ave, Santee, CA 92071
(619) 562-3933


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